Western New York
Read the Reviews About Our Fencing Projects
Read the Reviews About Our Fencing Projects
Discover the quality of our fencing services by reading our client reviews.
What People Are Saying
What People Are Saying
Discover the quality of our fencing services at First Place Fence in Rochester, New York by reading our client reviews. Here, you will find some feedback about our residential and commercial projects. Happy reading!
“Project: Install Brick or Stone Patios, Walks, and Steps
Comments: Did the job I wanted with skill and pride
5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0”
- Jill G. (Rochester, New York – 08/08/2021)
- Jill G. (Rochester, New York – 08/08/2021)
“Project: Install a Wood Fence
Comments: I received a very punctual reply for a quote. A fair price. I was put on the schedule about 2 weeks after I accepted the job. The work was done in a day and the crew did a good job with the clean-up. I am very satisfied with the work.
4.5
Quality: 4.5
Customer Service: 5.0
Value for Money: 4.5”
- Janice B. (Rochester, New York – 04/08/2019)
- Janice B. (Rochester, New York – 04/08/2019)
“Project: Install a Wood Fence
Comments: The crew was prompt, polite and did an excellent job in replacing a long section of wooden fence for me.
It included two gates and they work perfectly. I would hire them again.
5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0”
- Joseph R. (Rochester, New York – 01/18/2019)
- Joseph R. (Rochester, New York – 01/18/2019)
“Project: Repair or Partially Replace a Wood Fence
Comments: Great fast service A+
5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0”
- Joseph S. (Rochester, New York – 01/18/2019)
- Joseph S. (Rochester, New York – 01/18/2019)
“Project: Install a Wood Fence
Comments: After recently closing on a home in Fairport - my aunt was moving to Fairport from Tennessee and I had a very small window to get fencing installed- having made plans with another company I realized he was not going to accomplish the job as promised - I quickly looked up fencing and Matt was the first person to contact me and was able to fit our job in and finish in the window needed... actually with 2 hours to spare!!! dave and Brianna and their crew were amazing!! They worked tirelessly to make sure my aunt and her dogs were “home” from the moment they arrived.... this was a huge job and Matt promised the fence would look great and again I will say it’s perfect and we could not be happier!! I highly highly recommend the grounds guys -
5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0”
- Lynn M. (Fairport, New York – 10/01/2018)
- Lynn M. (Fairport, New York – 10/01/2018)
“Project: Install a Wood Fence
Comments: Matt (the owner) was great. He was very responsive, showed up when he said he would communicate well, etc. FYI: Another company no-showed on me and he fit me in. His quote was $2,000 more than the two other quotes that I received. Of course, one of those companies no-showed on me. And the other had a two-month waitlist. So, given the circumstances, I'm not sure if I would have actually realized those savings. I just needed the fence up and fast. (We have dogs who are used to having a fenced-in yard. Walking them multiple times per day has been a pain). The crew showed up and was polite. The site supervisor--Toby--was delightful. He was always pleasant, answered any questions that I had, etc. My wife was a bit frustrated with the crew as they seemed to take a lot of smoke breaks. However, since I wasn't paying them by the hour, but for the project--this didn't bother me as much. One disappointment--they didn't tell me that they're unable to work on Thursdays due to another job that requires all hands on deck. I wish i had known this ahead of time as it impacted the length of the project, but mistakes happen/people forget. The quality of the work was stellar. So much so, that I've already hired them to complete another project. (That speaks volumes!) I'd recommend these folks.
4.0
Quality: 4.5
Customer Service: 4.5
Value for Money: 4.0”
- Jennifer S. (Rochester, New York – 08/27/2018)
- Jennifer S. (Rochester, New York – 08/27/2018)
“Great work! Nothing that we can think of to improve upon……”
- Rich Perry (07/22/2017)
- Rich Perry (07/22/2017)
“Very impressed with the quality of work to replace some fence posts.”
- Jan Berntson (07/11/2017)
- Jan Berntson (07/11/2017)
“Great company, communicated through the whole process of the fence repair. Fast professional service, would highly recommend them to all my friends and family.”
- Dan Baughman (05/18/2017)
- Dan Baughman (05/18/2017)
“Already did recommend them.”
- Joanne Augusto (04/21/2017)
- Joanne Augusto (04/21/2017)
“Excellent follow-up and looking forward to getting the job done.Matt Green is very thorough and knowledgeable.”
- Tom Long (04/14/2017)
- Tom Long (04/14/2017)
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